An advisory approach – with hands on expertise

Creating true business value – on the clients side of the table

Our Services

We help clients get the most value out of their Microsoft Dynamics investment. Sometimes this is done by involving us up front to help plan, evaluate needs and develop the overall scope – sometimes we are brought into the process at a later stage to help accelerate certain workstreams in order to gain faster ROI.

The common denominater in either scenario is that we are invited into your team, working towards one common goal. This is where many clients tell us we are different.

We employ only the best people from the Dynamics 365 world and we strongly believe that talent, experience and commitment goes hand in hand.

This means that our clients will never get “second best”. We make an effort to assign the most capable person or team for the job with full alignment with the clients’ team and strategy.

Take a look at our services below – but more than anything let’s have a conversation about what you need: No client and no solution is the same

Business Value Modernize Prepare Strategy Architecture Experts Evaluate Optimize Manage

Business Value

In today’s rapidly evolving business landscape, staying competitive demands more than just leveraging new technologies. It’s also about transforming how you do business. That’s why it can be challenging to get a holistic understanding of how Dynamics 365 and the broader Microsoft suite can help digitize your business and what business value it can bring to support your company strategy.

As a dedicated Microsoft partner, we specialize in providing expert advisory and senior specialist services built on a backbone of extensive industry experience within Microsoft Dynamics 365 and related products. We’re here to guide you through modern technology options to transform your business and how it utilizes technology, reduces TCO and increases ROI. Throughout our collaboration, we align with all levels of your business helping you to make informed decisions and prioritizing the elements of your transformation process.

Envisioning Digital Success

We help shape your digital destiny and ensure you thrive in a future driven by technological innovation. By understanding the potential of the Dynamics 365 platform and the broader Microsoft suite, we co-create the future state for your business and critical processes in alignment with your strategy and goals. With our un-biased advice anchored in deep industry know-how and best practices, you will get the perspectives and insights needed to prioritize and make informed decisions. For us, it’s not just about solving today’s challenges but also about unlocking tomorrow’s opportunities for your business.

Assessing Business Value

Dive into the Dynamics 365 world with us, where every tech investment is an opportunity for growth. We apply our senior expertise to determine the expected business value gained from implementing Dynamics 365 and surrounding technologies. The output can be used to align expectations between your stakeholders, build the business case and narrow down scope and purpose of implementing. We’re all about boosting your productivity and customer connections to provide you with the insights needed to make informed investment decisions and establishing the necessary foundation for organizational change.

Conducting Proof of Concept

Witness the power of technology transformation with our tailored Proof of Concept. By demonstrating how Dynamics 365 can modernize your business and operations, we verify fit for purpose of the Dynamics 365 platform for your critical business processes. Through an engaging process with key stakeholders, you get fact-based decision support that enables you to prioritize and scope your transformation with confidence. Experience firsthand how the Dynamics 365 platform can revolutionize your business and operations.

Modernize

In an era where cloud technology and powerful digital platforms are reshaping business landscapes, staying ahead means embracing modernization. As executive advisors and senior Dynamics 365 platform specialists, we understand better than most what it takes to stay ahead of your industry-peers to realize your digital potential. We guide you through technology opportunities and industry best practices to determine how you can modernize your business and processes with a clear focus on reaping tangible benefits.

By combining our deep business process knowledge and our market-leading technology expertise, we transform how your business utilizes technology. Let’s help you harness the power of modern platforms to elevate your business efficiency and drive transformational growth.

Migrate To Microsoft Azure Cloud

Our goal is to ensure that your move to the Microsoft Azure Cloud unlocks new efficiencies and capabilities, paving the way for a future of innovation. Our comprehensive assessment identifies the most effective route to your Cloud transition enabling you to make informed decisions, scope and plan your migration journey. We look beyond core Dynamics 365 and apply a business optimization mindset when evaluating your current architecture, systems, and processes. This equips you with essential tools and knowledge for swift decision-making and a customized roadmap, helping to realize a seamless and beneficial migration from your legacy Dynamics platform to the Microsoft Azure Cloud.

Adopt New Technologies

Embrace the full potential of Microsoft’s technology stack such as Power Platform, Azure, AI, Copilot, IoT and Robotic Process Automation. We guide you in integrating powerful tools to help transform how you utilize data, develop applications, and automate processes. With extensive experience and deep knowledge of integrating modern technologies within Microsoft’s portfolio, we are uniquely positioned to both understand your business needs and realize the benefits that these technologies can bring.

Modernize Your Business

Getting ready for the future means modernizing how you do business. Let’s help revitalize your business functions and processes by transforming how you work today. We enable you to transition from a world of repetitive manual processes and inefficiencies to the world of automation and business productivity by adopting new standard Dynamics 365 capabilities and broader technology opportunities.

Prepare

We are experts in Dynamics 365 transformations and understand that you are not just implementing a new system; you are transforming the way your business operates. That is why preparation is critical. Often, businesses struggle to align their C-level and functional management’s vision with the practicalities of Dynamics 365, which can lead to challenges in implementation, increased costs, and slower adoption rates.

Our expert advisor and senior Dynamics 365 specialist capabilities enable us to work seamlessly with your business to make sure that people, processes, scope, governance, and goals are in alignment before embarking on a Dynamics 365 implementation. Through structured business analysis, workshops, and open conversations, we provide you with a solid foundation for execution that ensures you maximize benefit realization, enhance user adoption, and pave the way for a successful implementation.

Doing Thorough Business Analysis

Leveraging our senior expertise with large Dynamics 365 transformations, and our wide experience in diverse vertical markets, we conduct comprehensive business analysis and pre-studies. This is crucial for understanding your unique business context and identifying how Dynamics 365 can best support your goals and critical business processes.

Creating a Compelling Business Case

We help you articulate a strong business case for the Dynamics 365 implementation. This includes outlining the benefits, potential ROI, and the strategic importance of transforming the business to ensure buy-in across your organization and the necessary support for the business to make informed decisions.

Getting Ready To Implement

Following a thorough evaluation, we help your business to become ready and able to implement Dynamics 365, focusing on critical business elements. This includes preparing your people for change, aligning your processes with the new technology platform, setting clear expectations, and developing effective strategies. Our goal is to streamline your transition, minimize costs, and ensure a smooth adoption of Dynamics 365’s best practices and standard platform capabilities.

Strategy

Implementing a digital platform as comprehensive as Dynamics 365 requires more than just technical know-how. It demands robust architectural and implementation strategies across various facets of the transformation journey. We specialize in enabling clients to accelerate, optimize, and innovate their Dynamics 365 transformation with a suite of well-defined and actionable strategies. Experience tells us some of these areas are often not given enough attention or are developed too late, which can cause delays and increased implementation costs. Our expertise ensures that your implementation is not only compliant with Microsoft Success By Design and industry best practice but is also tailored to meet your unique business needs. This is how we ensure that you accelerate your Dynamics 365 implementation journey towards maximum business benefit realization.

Implementation Strategies – Define the right approach for your Dynamics 365 implementation:

- Program Strategy: Establishing a comprehensive program strategy to guide the overall Dynamics 365 implementation and ensure alignment with business objectives.
- Rollout Strategy: Planning a scalable and efficient rollout strategy for Dynamics 365, ensuring smooth adoption and minimal operational impact.
- Business Process Strategy: Designing strategies for business process optimization to maximize efficiency and effectiveness within the Dynamics 365 environment.
- Training Strategy: Creating an effective training strategy to empower your team with the necessary skills and knowledge to utilize Dynamics 365 efficiently.
- Test Strategy: Establishing a comprehensive test strategy to identify and address issues early, ensuring your Dynamics 365 platform is fit for purpose and performant.

Solution Strategies – Align your solution strategies with Dynamics 365 industry best practices:

- Application Strategy: Developing a tailored application strategy that aligns with your specific operational needs and leverages Dynamics 365 capabilities to the fullest.
- Master Data Management Strategy: Crafting a strategy for master data management to maintain data integrity and consistency across your platform architecture.
- Data Migration Strategy: Preparing a secure and efficient data migration strategy, ensuring clean data and a smooth transition to Dynamics 365 in line with your data policies.
- Intelligence Strategy: Building a BI and analytics strategy to harness the power of data, driving informed decision-making and improved business insights.
- Integration Strategy: Developing a seamless integration strategy for merging Dynamics 365 with other systems and platforms, ensuring smooth data flow and system interoperability.

Technical strategies – Get a robust, scalable, and secure Dynamics 365 platform to support business growth:

- Security Strategy: Implementing a robust security strategy to protect your data and operations within Dynamics 365, ensuring compliance and mitigation of risks.
- Application Life Cycle Management Strategy: Defining an ALM strategy enables you to effectively manage your solution across all stages, ensuring more seamless deployments.
- Environment & Capacity Strategy: Designing an environment and capacity strategy to ensure that your Dynamics 365 platform scales with your business needs.

Architecture

In an era where technology rapidly evolves, with continuous releases of new Dynamics 365 capabilities, shifting business processes, and emerging third-party platforms, a solid IT architecture is vital. Our experts can equip your business to navigate these changes seamlessly. We help to ensure your IT strategy stays agile, aligns with your business goals, and adapts to the latest technological advancements. This approach doesn’t just keep you in sync with the digital pace; it turns technology into a dynamic tool for growth, innovation, and competitive edge.

Through strategic alignment, solid design, and technical execution, we provide a triangular model of expertise that ensures that IT systems are aligned with business goals, expertly designed, and technically sound.

Enterprise Architecture: Strategic Alignment

Our capability is centered around setting and maintaining a clear strategic direction for all IT initiatives, ensuring they are in harmony with broader business goals and needs. By maintaining a close alignment with the business and IT, we ensure that the future state vision is realized. We act as the guiding force, shaping the overall vision and mission of IT endeavors to support long-term business objectives and growth.

Solution Architecture: Solution Design

The solution design capability translates high-level strategic concepts into tangible, actionable plans best fit architecture. We bridge the critical gap between lofty strategies and Dynamics 365 functionality. It’s about crafting solutions that are not only innovative but also align perfectly with the enterprise’s overarching vision, ensuring your implementation adds real value to the business.

Technical Architecture: Platform Integrity – Performance & Security

Our technical execution capability focuses on bringing solution designs to life. It involves a deep dive into the technical details, ensuring that solutions are not just theoretically sound but also practically feasible, scalable, and secure. We work with you to understand performance and security needs to ensure technical robustness of your platform, making certain that it is built correctly, securely, and can meet all your business requirements.

Experts

Dynamics 365 transformations can be challenged by both a lack of access to Dynamics 365 expertise and internal resource scalability constraints jeopardizing implementation timelines, quality, cost and ultimately business benefit realization. That is where we come in.

Our expert advisors and senior Dynamics 365 specialists become an integrated part of your internal team, upskilling and augmenting your team to implement Dynamics 365 in an accelerated and controlled way delivering to the expectations of the business.

Throughout our collaboration, we engage seamlessly with your internal team members and your preferred external system integrator.

Being amongst the best in the Dynamics 365 industry, we provide you with a highly flexible and scalable source of expertise and capabilities helping you to succeed with your Dynamics 365 implementation and gain more business value from your investment.

Our market-leading experts and Dynamics 365 specialists cover various roles:

Business Analysts
Enterprise Architects
Solution Architects
Technical Architects
Application Specialists
Program Managers

Evaluate

Even the best Dynamics 365 implementations may require expert review and guidance to make sure everything is on the right track. We help enterprise and mid-market clients review and resolve implementation, solution, and architectural challenges and capitalize on digital opportunities. Our expert advisors and senior Dynamics 365 specialists use proven methods to quickly identify root-causes and provide actionable recommendations anchored in industry best practices and hands-on experience from multiple Dynamics 365 implementations.

Leveraging our deep expertise in Dynamics 365, we offer concrete advice on overcoming challenges such as;

Keeping Your Program On Track

There are many aspects to a transformation program that can change throughout its journey such as changing business priorities, communication break-down, change in resources and other elements outside your immediate control. In the intricate journey of a Dynamics 365 implementation, it’s crucial to regularly assess progress, identify potential issues, and realign strategies as needed. Through a close examination of the state of your program, we conduct a comprehensive review of key program elements such as governance, organization, deliverables, and implementation approach. We then provide a structured and detailed set of actions and recommendations to ensure that all of these elements are brought in line as required to ensure program success.

Ensuring Your Solution Blueprint Will Work

When you receive a Solution Blueprint from your system integrator, it marks a significant step in your transformation journey. However, to ensure that this proposed solution design aligns perfectly with your business goals, processes and expectations, considering a second opinion can be a prudent decision. It’s about double-checking that every aspect of the blueprint not only fits the bill but also optimizes your operations and meets your strategic objectives. Seeking an external review can provide valuable insights, highlight potential improvements, and offer peace of mind that the solution you’re about to implement is indeed the best fit for your business and aligns to Microsoft’s roadmap and design principles. Our team is here to offer that expert second look, bringing a fresh perspective and ensuring that your investment is poised for success.

Getting Security Right

In the realm of Microsoft Dynamics 365, where data and processes are integral to your business operations, ensuring top-tier security is not just a priority; it’s imperative. Managing user security roles and safeguarding personal data is critical for maintaining the integrity and trustworthiness of your digital platform. A focused review of your Dynamics 365 user security roles is vital to ensure that access rights and permissions are appropriately assigned and managed, minimizing the risk of unauthorized access, data breaches and ensuring compliance with data protection regulations and internal policies. Our expert team is adept at navigating the nuances of Dynamics 365 user security, offering a detailed review and tailored recommendations to strengthen your data protection measures.

Optimize

In a world where technology is a pivotal driver of business success, optimizing your digital tools and platforms is not just a necessity; it’s a strategic imperative. At our core, we are committed to ensuring that you are not only equipped with the best tools but also using them in the most effective way to drive peak performance and business value.

Our approach to optimization is holistic, focusing on both the performance of your technology and the efficiency of your business processes. We delve into the intricacies of your existing systems, identifying areas where usage and performance can be enhanced, or cost reduced. This includes fine-tuning your Dynamics 365 implementation, streamlining data flows, and enhancing user experience to ensure that your technology stack operates at its optimal capacity.

We help you make informed decisions, reduce costs, and achieve a competitive edge by ensuring that your tools and platforms are utilized in the most effective and efficient manner possible.

Getting more value from your Dynamics 365 platform

We all recognize the need to bring an implementation in on time and on budget. However, that often means that functionality or business process optimization can be left behind. With Dynamics 365 being an ever-evolving platform, there’s continuous opportunity to revisit and review those elements and bring them into your solution together with new platform capabilities as they emerge.

Our focus is on ensuring that you optimize processes and utilize every resource and Dynamics 365 platform capability you pay for in the most cost-effective manner. We conduct thorough assessments to identify and eliminate any inefficiencies, redundancies, or under-utilized resources, ensuring that you get maximum value from your investment. Throughout this process, we aim to increase your Return on Investment and reduce Total Cost of Ownership.

Optimizing licensing and Azure Cloud consumption

Like many clients, you may be concerned about over-spending and need to make sure you’re optimizing your licensing and Cloud consumption effectively. Doing this involves a meticulous evaluation of your usage. We aim to ensure each component of your technology infrastructure is being used effectively and contributing to your overall business goals and is costed appropriately. You’ll discover how you can effectively optimize your licensing and cloud consumption, ensuring you’re not just saving costs, but also maximizing the value and efficiency of your technology investments.

Improving Dynamics 365 performance

Every Dynamics 365 implementation could benefit from performance optimization. Even if you are not feeling any pain, you may still be missing out on a more efficient solution. Our Dynamics 365 experts help you locate root-causes and optimize performance, helping you to maximize the capabilities of Dynamics 365. We delve deep into your solution to streamline processes, enhance data handling, and improve overall system responsiveness. This approach ensures that every feature of Dynamics 365 aligns perfectly with your operational needs, will scale effectively and drives efficiency and productivity across your business.

Managed Services

In the dynamic world of technology, staying updated and efficient is key to business success. Our services are designed to provide you with an effective approach to managing the continuous updates required by Microsoft’s One Version Strategy, while offering high-quality application management, test, and development support.

Our approach is centered on continuous improvement, keeping you on top of new application features and releases. This proactive strategy ensures that your business is always leveraging the latest platform capabilities, driving continuous improvement in your processes and operations. By staying updated with the latest developments in Dynamics 365 and the Microsoft technology stack, we help you unlock new potential and gain competitive advantages.

We ensure that every aspect of your Dynamics 365 implementation is managed with the utmost care and professionalism. Our team works diligently to provide you with the support and guidance you need, ensuring that your systems are not just functional but optimized for peak performance, helping you to get more value out of Dynamics 365 post-implementation while keeping costs under control.

Securing Proactive Application Management

We understand the importance of efficient application management in today’s fast-paced business environment. Our team is dedicated to ensuring that your Dynamics 365 applications are always running smoothly and efficiently. We provide comprehensive support and development services, handling everything from routine maintenance to complex customizations, ensuring that your applications consistently meet your business needs.

Stay ahead. Stay agile. Embrace Continuous Improvement

We are committed to continuous improvement by regularly monitoring and adjusting your solution and processes to ensure they remain aligned with your evolving business needs and Dynamics 365 releases. Our proactive approach ensures that your Dynamics 365 platform not only meets current demands but is also ready to adapt to future changes and challenges.

Aligning with Microsoft’s One Version Strategy

Compliance with Microsoft’s One Version Strategy is crucial for seamless operations and future readiness. Our managed services are designed to align with this strategy, ensuring that your systems are always up to date and tested with the latest updates and features. This approach not only enhances system performance and security but also ensures that you are always in sync with the latest technology trends and best practices.

Reducing Development and Maintenance Costs

Our focus on leveraging standard functionality within Dynamics 365 plays a critical role in reducing your development and maintenance costs. Although we can develop functionality if required, we believe that by minimizing customizations and utilizing the robust capabilities of the standard platform, we help you achieve more with less. This approach not only reduces your expenditure but also simplifies system management and enhances reliability.

Interested in learning how we put it all into play? Explore how we bring real value to clients through all stages of their Dynamics 365 journey

Client Cases

Our Workflow…

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